Privacy Policy

Kapachain relies on the services provided by InGrav, which play a key role in shaping its operational and compliance framework. Consequently, the Privacy Policy for Kapachain are inherently aligned with InGrav's Terms of Use, ensuring consistency and adherence to the standards established by the service provider. This reliance underscores the integrated nature of their partnership.

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1. About This Privacy Policy

This Privacy Policy governs your access to and use of our websites, applications, and other services, including events that refer to or link to this Privacy Policy (collectively referred to as the "Service"). Additional privacy statements, terms, or notices may supplement this Privacy Policy as applicable.

The InGrav Legal & Professional company ("InGrav") that owns or administers the Service, as identified within the Service, is the primary data controller of the personal information you provide to or that is collected by or for the Service.

During the registration process for our products and services, as well as other registration forms, we will specify the types of personal information that are required and those that are requested. You may choose not to submit the requested information; however, this may limit or prevent InGrav from providing the relevant services to you.
 

2. Information We Collect

We collect information about you in the following ways: directly from your input, from third-party sources, and through automated technologies.
 

 

2.1 Data You Provide to Us

The personal information we collect directly from you depends on your interactions with us and the Service and may include:

 

• Contact information, such as your name, email address, postal address, social media handle, and phone number

 

• Account login credentials, such as usernames, passwords, password hints, and other security-related information

 

• Additional account registration and profile information, such as job title, educational and professional background, qualifications, and photograph

 

• Payment details, such as credit or debit card numbers

 

• Comments, feedback, and other information you provide to us, including search query data and customer support inquiries

 

• Interests and communication preferences, including preferred language
   

 

2.2 Data from Your Organization

We may receive personal information about you from the organization with which you are employed or affiliated to facilitate the activation and management of your access to and use of the organization’s subscription to the Service. This may include:

 

• Contact information, such as your name, organizational email address, postal address, and phone number

 

• Other account registration details, such as job title

 

• Organizational user ID
   

 

2.3 Data from Other Sources

We may also obtain your contact information and other details from our affiliates and third parties, including:

 

• Social networks, when you authorize the Service to access your data on one or more networks

 

• Service providers assisting us in determining your location to customize products to your region

 

• Business partners with whom we offer co-branded services or engage in joint marketing activities

 

• Publicly available sources and data providers to validate or supplement the information we hold
   

 

2.4 Data from Service Use, Including Cookies

The Service may automatically collect information about your interactions with the Service and your device, including:

 

• Computer, device, and connection information, such as IP address, browser type and version, operating system, other software installed on your device, mobile platform, unique device identifier, and other technical identifiers, as well as error reports and performance data

 

• Usage data, such as features used, settings selected, URL clickstream data (including date and time stamps, referring and exit pages), search terms used, and pages visited or searched for on the Service

 

• For educational Services, information regarding the course modules and test questions you view, answer, or complete

 

• For location-aware Services, information regarding the region, city, or town where your device is located to provide more relevant content based on your geographic location

We collect this data via our servers and through the use of cookies and other technologies. Cookies are small text files stored on your device that can be read by a web server within the domain that issued the cookie. We may use cookies and other technologies to store your preferences and settings, assist with sign-in, provide targeted advertising, and analyze site operations. You may control cookies through your browser settings and other tools. However, blocking certain cookies may prevent you from registering, logging in, or accessing certain parts of the Service, or may restrict your use of the Service. For more details, please refer to the Service's cookie policy.
 

 

3. How We Use Your Information

Depending on your interactions with us and the Service, we use your personal information to:

 

• Provide, activate, and manage your access to and use of the Service

 

• Process and fulfill your requests, orders, downloads, subscriptions, or other transactions

 

• Provide technical, product, and other support, and to maintain the safety and security of the Service

 

• Enhance and improve the Service, as well as our other products, events, and services, and to develop new products, services, and benefits

 

• Offer customized content and other personalization to make the Service more relevant to your interests and location

 

• Respond to your inquiries, comments, and concerns

 

• Notify you about changes, updates, and other announcements related to the Service and our other products and services

 

• Deliver targeted advertisements, promotional messages, and other information related to the Service and your interests

 

• Provide you with promotional information regarding products, events, and services offered by us, our affiliates, and third parties, such as sponsors

 

• Invite you to participate in user testing, surveys, contests, sweepstakes, and similar promotions

 

• Identify usage trends and develop data analysis, including for research, audit, reporting, and other business operations, such as evaluating the effectiveness of promotional campaigns and our business performance, or as otherwise required under a customer agreement

 

• Comply with legal obligations, resolve disputes, and enforce agreements

If you are an administrator of an organization with a subscription to the Service, we may use your details to communicate with you regarding your organization’s subscription and related services. If you provide us with your colleagues' contact information, we may contact those individuals regarding the Service, including references to you.
 

 

4. Sharing of Your Information

 

4.1 Your Organization

If you access the Service through a subscription administered by your organization, your personal information and certain usage data collected through the Service may be accessed by or shared with the administrators authorized by your organization for purposes such as usage analysis, subscription management and compliance, training course progress, performance tracking, cost attribution, and departmental budgeting.
 

 

4.2 Application Licensor

If you access a third-party application on the Service under a license agreement with the licensor of that application, the personal information relevant to that third-party application may be shared with the licensor to facilitate your access to the application, subject to the terms of its license agreement and privacy policy.
 

 

4.3 Your Choices

We may share your personal information with our affiliates, as well as with sponsors, joint venture partners, and other third parties, including those for whom we act as an agent, licensee, application host, or publisher, who wish to provide you with information regarding their products and services that may align with your interests, as determined by the preferences and settings you manage for communications and other interactions.

The Service may provide you with the capability to post and share personal information, comments, materials, and other content. Any such information that you disclose in public areas may be collected and utilized by others. Please exercise caution when disclosing personal information in these public forums.
 

 

4.4 For Legal Reasons

We may also disclose your personal information if we have a reasonable and good faith belief that such disclosure is necessary to:

 

• Comply with any applicable law, regulation, legal process, or other legal obligation

 

• Detect, investigate, and prevent security breaches, fraud, or other technical issues

 

• Protect the rights, property, or safety of InGrav, our users, employees, or others

 

• Facilitate a corporate transaction, such as the transfer of assets, acquisition, or merger with another company
   

 

5. Legal Basis for Processing

When we collect or process personal information within the scope of applicable data protection laws, we do so based on the following legal grounds:

 

• When it is necessary to provide the Service, complete a transaction, or otherwise fulfill a contract with you, or to take steps at your request prior to entering into a contract

 

• When it is necessary to comply with applicable laws or other legal obligations

 

• When it is necessary for the performance of a task carried out in the public interest

 

• When it is necessary to enable our customers to meet their legal obligations

 

• When applicable, with your consent

 

• When it is necessary to operate our business, ensure the security of our systems, customers, and users, detect or prevent fraud, or pursue other legitimate interests as described in sections 2-4 above, provided that these interests are not overridden by your privacy rights

If we rely on your consent to process personal information, you have the right to withdraw your consent at any time. Similarly, if we rely on our legitimate interests, you may have the right to object to our processing activities.
 

 

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and complete the transactions you have requested, or for other essential purposes such as compliance with legal obligations, maintaining business and financial records, resolving disputes, ensuring security, detecting and preventing fraud and abuse, and enforcing our agreements. If you access the Service through a subscription managed or sponsored by your organization, we may retain your organizational contact details after the termination of your organization’s subscription to continue communication with you.
 

 

7. Data Security

We implement technical and organizational measures designed to ensure a level of security appropriate to the risk associated with the personal information we process. These measures are intended to protect the integrity, confidentiality, and availability of personal information.
 

 

8. Children's Privacy

We do not knowingly collect information from children under the age of 14, nor do we target the Service to children under 14.
 

 

9. Your Communications Preferences

You may customize and manage your communication preferences and other settings by registering with the Service, updating your account features and preferences, using "opt-out" mechanisms such as "unsubscribe" options provided within the communications you receive, or by contacting us directly. However, we reserve the right to notify you of changes or updates to the Service when necessary.
 

 

10. Accessing and Updating Your Information

 

10.1 Your Account

The Service may allow registered users to directly access and review their account information, and to make corrections or updates at any time by logging in. It is the user's responsibility to keep such information up to date. Registered users may also close their accounts through the Service or by contacting customer support.
 

 

10.2 Your Rights

Under applicable privacy and data protection laws, you may have the right to request, free of charge:

 

• Access to your personal information

 

• Rectification or erasure of your personal information

 

• Restriction of our processing of your personal information, or to object to our processing

 

• Portability of your personal information

If we rely on your consent to process personal information, you have the right to withdraw your consent at any time. Similarly, if we rely on our legitimate interests, you may have the right to object to our processing activities.If you wish to exercise these rights, please submit your request in writing through our privacy center. We will respond to your request in accordance with applicable laws. To protect your privacy and security, we may require you to verify your identity.
 

 

11. Changes

We will update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.
 

 

12. Contact

If you have any questions, comments, complaints, or requests regarding this Privacy Policy or our processing of your information, please contact us through our privacy center.We will update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.